EDITOR’S NOTE: Hotels and Resorts like EVEN Hotels and Four Seasons are introducing RFID wristband technology to enhance the guest experience. Guests at Four Seasons Malele Bay Hawaii no longer have to worry about heading out to the beach or pool with their key card. Instead, their room entry is secure on a non-transferable, waterproof RFID wristband. Aloha!
Hotel guests on Hawaii’s island of Lanai can now enter their rooms at the Four Seasons with a flick of the wrist.
Lori Holland, director of public relations for Four Seasons Lanai said the company introduced the technology a few weeks ago, and it is always looking for ways to improve the guest experience.
“We have regular key cards as well, but these bands are great for all the activities you do on Lanai, as they are waterproof — so you can go snorkeling, swimming, hiking, play golf — and not worry about carrying your key around or where to store it,” Holland said via email.
The wristbands use radio-frequency identification (RFID) technology, using electromagnetic fields to transfer data.
Holland said that feedback has been positive, and children “are quick to share that they want their own band.” Guests who want to use traditional key cards can use those as well.
Other technology-related improvements at the resort include a 75-inch platinum bezel LED television in each room, an intelligent management system for lighting, temperature and privacy controls, and a fully automated Toto toilet. Guests also have access to an AppleiPad Mini Air that’s fully integrated with resort services and activities.
The Manele Bay resort has undergone room renovations and improvements will continue through 2015. Larry Ellison, the former Oracle Corp, owns the resorts, and purchased the majority of the island in 2012.